At SANVEDA Botanicals, your satisfaction matters to us. Please read our return and refund policy carefully before placing an order.
SANVEDA Botanicals offers a 7-day return policy from the date of delivery. Return requests raised after 7 days from delivery may not be accepted.
To be eligible for a return, the product must be unused, unopened, and in its original packaging. The product should not be damaged, altered, or used after delivery.
Due to hygiene and safety reasons, opened, used, damaged, leaked after use, or tampered skincare products are not eligible for return or refund.
If you receive a damaged, leaked, tampered, or incorrect product, please contact us within 24 hours of delivery with clear photos or videos of the product, outer packaging, and order details.
Once the returned product is received and inspected, eligible refunds will be processed to the original payment method or approved refund mode within a reasonable timeframe.
Return shipping charges may apply unless the return is due to a wrong, damaged, or defective product delivered by us. Customers must ensure that the product is packed safely for return pickup or courier.
Orders may be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible and the return policy will apply after delivery.
For return, refund, or cancellation support, please contact:
Email:
sanvedabotanicals@gmail.com
Phone:
+91 9251134800
Address:
VPO Bidara (Deva Ki Dhani), Tehsil Shahpura, Distt. Jaipur, Rajasthan 303103
