Shipping Policy

Shipping Policy

Shipping Policy

At SANVEDA Botanicals, we aim to deliver your skincare products safely, securely, and within a reasonable timeframe across India.

1. Order Processing

Once your order is placed successfully, our team begins processing it for packaging and dispatch. Orders are usually processed within 1–3 working days, excluding Sundays and public holidays.

2. Shipping Coverage

SANVEDA Botanicals currently ships products across serviceable locations in India. Delivery availability may depend on courier partner coverage for your area or PIN code.

3. Estimated Delivery Time

Standard delivery usually takes 4–8 working days after dispatch, depending on your location. Delivery to remote areas may take additional time due to courier availability and local conditions.

4. Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you confirm your order. SANVEDA Botanicals may offer free shipping on selected orders, promotional offers, or order values as updated from time to time.

5. Order Tracking

Once your order is dispatched, tracking details may be shared through SMS, email, WhatsApp, or other available communication channels. You can use the tracking information to check the delivery status of your order.

6. Delivery Attempt

Please ensure that the shipping address, phone number, and PIN code provided at the time of order are correct. If delivery fails due to incorrect details, customer unavailability, or refusal to accept the order, additional delivery charges may apply.

7. Damaged or Tampered Package

If you receive a damaged, leaked, or tampered package, please do not accept the delivery if possible. If already received, contact us within 24 hours of delivery with clear photos/videos of the package and product for assistance.

8. Delays Beyond Our Control

SANVEDA Botanicals is not responsible for delays caused by courier partners, weather conditions, strikes, natural events, government restrictions, incorrect address details, or any circumstances beyond our control.

9. Contact for Shipping Support

For shipping-related questions, order tracking help, or delivery support, please contact:

Email: sanvedabotanicals@gmail.com
Phone: +91 9251134800
Address: VPO Bidara (Deva Ki Dhani), Tehsil Shahpura, Distt. Jaipur, Rajasthan 303103